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WhatsApp Fundraising: How To Raise More Money For Charity

Sep 18
9 min read

WhatsApp fundraising can be one of the most effective ways to ask for donations because it puts your message directly in front of people who already know you. Instead of hoping that friends notice a social media post, you can explain what you are doing, why the charity matters and how they can help in a personal conversation.


That does not mean repeatedly sending the same donation link to everyone in your contacts. The best WhatsApp fundraising feels thoughtful and relevant, using personal messages, useful updates and well timed reminders to help supporters feel part of your challenge.


This guide explains how to use WhatsApp for charity fundraising, including the differences between individual messages, groups, broadcast lists and Status updates. It also includes practical message examples for launching your campaign, sharing progress, asking again and thanking your donors.



3D WhatsApp logo on a teal background, bright green icon with white phone symbol and reflection below


Why Use WhatsApp For Fundraising?


WhatsApp is used by billions of people worldwide, but its value to fundraisers is not simply the size of its audience. It is a direct communication channel where people routinely talk to friends, relatives, colleagues, clubs and community groups, so a relevant message can feel more personal than a public post or general email.


It is also easy for someone to move from reading your story to visiting your fundraising page. You can share a direct link alongside photographs, short videos, voice notes and training updates, while supporters can reply privately if they want to ask a question or find out more.


The personal nature of WhatsApp is also its greatest risk. An unexpected or impersonal request can feel intrusive, so successful fundraising depends on choosing the right recipients, adapting your message and respecting anyone who does not want further updates.



Plan Your WhatsApp Fundraising Campaign


Before sending anything, divide your potential supporters into groups such as close family, friends, work colleagues, running club members and local community contacts. This will help you decide who should receive a personal message, who might welcome occasional updates and who should not be contacted without permission.


Next, decide what you want each message to achieve. Your opening message might introduce the challenge and ask for a donation, while later messages could mark a training milestone, explain the charity’s impact, ask people to share your page or remind them that race day is approaching.


Do not add people to a fundraising group without asking them first or use contact details obtained for an unrelated purpose. Fundraising works best when the recipient understands why you are contacting them and has a genuine connection to you, the event or the cause.



Explain Why You Are Fundraising


Your reason for supporting the charity should be at the heart of every WhatsApp fundraising message. Tell people why you chose the cause, whether it has a personal connection and what completing your run or challenge means to you.


You should also explain what donations can help the charity achieve. Use accurate examples provided by the charity rather than making promises about exactly where an individual donation will go, and keep the explanation short enough to read comfortably on a phone.


A clear message normally needs four things: what you are doing, why it matters, the progress you have made and a direct link to your fundraising page. If you want the recipient to donate or share the page, say so clearly rather than leaving them to guess.




Send Personal WhatsApp Messages


One to one messages are usually the strongest option for close friends, relatives and other people you know well. You can refer to your relationship, acknowledge whether they already know about the challenge and write in the same natural tone you would use in any other conversation.


Avoid copying a formal appeal into dozens of chats without changing it. Even a short personal opening can show that the recipient matters to you and that the message was not sent indiscriminately.


You could use this launch message as a starting point:

Hi Sam, you may have seen that I am running the Manchester Marathon for [charity]. I chose them because [brief personal reason], and I am hoping to raise £[target] to support their work. If you would like to donate, my page is [link]. Please do not feel under any pressure, but your support or a share would mean a great deal.

The final sentence is important because nobody should feel embarrassed or cornered if they cannot donate. Some contacts may be able to share your page, offer encouragement or support your fundraising in another way.



Use WhatsApp Broadcast Lists Carefully


A broadcast list lets you send a message to several contacts while each person receives it as a private chat. Replies come back to you individually, and recipients do not see who else received the message, making broadcasts more private than adding everyone to a group.


Broadcast messages are only delivered to contacts who have saved your number, so they are best suited to people with whom you already communicate. WhatsApp can also change limits and menu options, so check the current guidance in your version of the app before building your campaign around this feature.


Although a broadcast looks like a one to one message to the recipient, the wording can still feel generic. Create separate lists for different audiences and tailor the introduction, story and suggested action to each group instead of sending one identical appeal to everyone.



Create A WhatsApp Fundraising Group


A WhatsApp group can work well when its members share a genuine interest in the campaign. Examples include a workplace fundraising team, a running club challenge, an event committee or a group of supporters who have chosen to follow your training.


Tell people what the group is for before adding them and explain how often you expect to post. Keep donation requests proportionate, avoid sharing other people’s contact details outside the group and make it easy for members to mute or leave without awkwardness.


Groups are designed for discussion, so give members something to respond to rather than only posting requests for money. You could ask for route suggestions, share a training decision, invite people to an event or celebrate a team milestone together.



Share Updates Through WhatsApp Status


WhatsApp Status allows you to share text, photographs and videos that disappear after 24 hours. It can be a less intrusive way to keep your challenge visible because contacts choose whether to view the update instead of receiving another direct fundraising message.


Use Status for training photographs, distance milestones, countdowns, fundraising totals and short race day clips. Add a clear prompt telling viewers where to find your donation link, and remember that your privacy settings determine which contacts can see each update.


Status should support rather than replace personal asks. Someone may follow your training for weeks without realising that you are actively fundraising, so a direct and considerate message can still be appropriate when you have a genuine relationship with them.



Share Your Fundraising Page On WhatsApp


Most major fundraising platforms provide a Share option that can open WhatsApp with a link to your page. You can also copy the page address and paste it into an individual chat, group, broadcast message or Status update.


Always add your own words before sending the link. A bare web address gives the recipient no reason to open it, whereas a short explanation makes the purpose clear and reassures them that the message really came from you.


Check the link yourself before launching your campaign and preview how the page appears when shared. Your fundraising page should clearly identify you, the charity, the challenge and your reason for taking part, because many recipients will decide whether to donate after scanning it quickly on their phone.



What To Share During Your Campaign


Your first message should introduce the challenge, your charity and your target. After that, share meaningful developments rather than posting simply because several days have passed.


Training updates can demonstrate the work behind your challenge, particularly when you complete a new distance or cope with difficult conditions. Photographs and short videos can make these updates more engaging, but they should add to the story rather than distract from the charity and your fundraising goal.


You can also celebrate fundraising milestones, explain a specific aspect of the charity’s work or share an event that supporters can join. If the charity gives you approved impact examples, these can help donors understand what different levels of support might make possible.




How Often Should You Ask For Donations?


There is no perfect timetable because a two week local challenge is different from a six month marathon campaign. A strong launch, a small number of worthwhile progress updates, a race week reminder and a final post event message will usually feel more considered than frequent appeals with nothing new to say.


Pay attention to how people respond. If messages are generating conversations, shares and donations, you have useful evidence about what resonates; if people stop engaging, reduce the frequency and make the next update more relevant.


Do not send the same message repeatedly to someone who has not replied. One polite follow up may be reasonable, but continued individual requests can damage the relationship and make the campaign feel like pressure rather than an invitation to help.



Follow Up Without Putting People Under Pressure


Many people intend to donate but forget, particularly if they first see your message while busy. A later update gives them another opportunity without requiring you to ask why they have not donated.


Tie the reminder to genuine news and keep the tone positive. For example, you might write:

Hi Sam, a quick update before Sunday’s race: I completed my final long run and have now raised £780 of my £1,000 target for [charity]. Thank you for all the encouragement so far. If you meant to support the challenge, there is still time at [link], but there is absolutely no pressure.

This message provides context, shows progress and gives the recipient a clear action. It also recognises that financial circumstances differ and that support should always be voluntary.



Ask Supporters To Share Your Page


Not everyone can donate, but some people may be happy to introduce your campaign to others. Ask selectively, because a personal recommendation from someone connected to the charity, workplace or local community is more valuable than an untargeted forward.


Make sharing easy by providing a short message and your correct fundraising link. Ask supporters to add their own reason for sharing, as this gives their contacts context and is more credible than forwarding an unexplained appeal.


You could suggest the following wording:

My friend Tim is running [event] for [charity], a cause that matters to him because [short reason]. He is aiming to raise £[target], and you can read his story or support the challenge here: [link].


Runner in dark gear jogs along a snowy roadside path beside a wet road and orange railing, with heavy snowfall all around.
Sharing pictures of your training in tough winter weather can demonstrate your commitment to the challenge


Use Photos, Videos And Voice Notes


A photograph from a wet training run, a short video after your longest session or a voice note before race day can make supporters feel closer to the challenge. Use the format that feels natural to you and keep it brief enough that people can view or listen without a large commitment.


Protect the privacy and dignity of everyone shown in your content, particularly children and charity beneficiaries. Only share images you have permission to use, and follow any guidance supplied by the charity about its name, stories and visual identity.


Accessibility matters too. Add a short written explanation to videos and voice notes so recipients can understand the update when they cannot play audio, and avoid placing essential donation information only inside an image.



Thank Your WhatsApp Supporters


Thank donors personally as soon as you reasonably can, even if the fundraising platform has already sent an automated acknowledgement. A short message can confirm that you noticed their support and make them feel part of what you are trying to achieve.


After the event, share the result, your final total and what happens next. If your fundraising page remains open, say so clearly, but make the main purpose of the message appreciation rather than one last demand for money.


Your final message could say:

I finished the marathon in [time], and together we have raised £[total] for [charity]. Thank you for donating, sharing my page and encouraging me through the training. Your support made the whole challenge mean much more.



WhatsApp Fundraising Mistakes To Avoid


The biggest mistake is treating access to someone’s phone number as permission to contact them repeatedly. Avoid adding people to groups without agreement, exposing recipients through bulk group messages, forwarding unverified claims or making anyone feel guilty for not donating.


You should also avoid sending only donation links, posting too often or allowing the fundraising target to replace the story behind the cause. WhatsApp is effective because it supports genuine conversation, and that advantage disappears when every contact receives the same impersonal sales style message.


Check every message before sending it, particularly the recipient, fundraising link, target and charity name. A few minutes of checking can prevent an incorrect link, private information or unfinished draft from reaching a large group of contacts.



Final Thoughts


WhatsApp fundraising works best when it combines the reach of digital communication with the care of a personal conversation. Choose the right people, explain your connection to the cause, make donating simple and give supporters useful updates without overwhelming them.


Individual chats, broadcast lists, groups and Status updates can all play different roles in a campaign. Used thoughtfully, they can help more people understand your challenge, follow your progress and support the charity through donations, shares and encouragement.


Listen to this podcast with Imogen, who used WhatsApp while fundraising for Together Dementia Support at the Great Manchester Run Half Marathon. Around 90% of her fundraising came through WhatsApp


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Author

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Tim Rogers

Tim Rogers is the founder of The Sapphire Running Company and the creator of The Sapphire Running Zone. He has worked in the charity fundraising and mass participation events sector for more than 25 years, including 20 years working with the London Marathon, as well as working with major running events and charities in the UK and internationally. An experienced marathon runner, Tim has tackled 73 marathons and 200 half marathons around the world. He broke the world record for running an official marathon on all seven continents, completing the feat in just 99 days, and has also completed all of the World Marathon Majors within a single calendar year.

 

Tim is the author of three running books, including Be Your Best At Marathon Running, Teach Yourself How To Run A Marathon and Great Marathon Running. He has also raised more than £100,000 for charity through his own running challenges and continues to do so. Through The Sapphire Running Zone, Tim combines decades of professional fundraising and event experience with extensive practical running knowledge to provide independent, accessible information on running, training, events, equipment and charity fundraising for runners of all abilities.

Find out more about Tim

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